helene-ins-sum.md 13 KB


description: Insurance claim related to Hurrican Helene Damage

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Insurance Summary

Log

  • 03/10 - State Farm Revised Claim Estimate uploaded to claim portal
  • 03/04 - 2nd adjuster came to the house and met with general and sub contractors - wrote up a new report and said he would have the final report to us in a couple days.
    • 2nd Adjuster - Stephen Pierce - 866-787-8876 ext. 1493
  • 12/09 - spoke with general contractor regarding a revised written estimate. Since he's still waiting on subs and will not have the trusses until January, I made an easier to read/compare spreadsheet of the labor and materials costs to compare them to the adjuster's report.
  • 11/18 - holding claim settlement check until adjusted
  • 11/11 - claim settlement arrived in the mail
    • spoke with agent who asked for estimate from contractor to adjust claim instead of sending another adjuster to the house
    • spoke with contractor who said settlement is not accurate and requested that I ask for another adjuster
  • 11/05 - claim estimate completed and added to claims hub portal
  • 11/05 - claims adjuster called
    • said he was wrapping the estimate and asked about food loss
  • 10/28 - met with claims adjuster ( Jonathan Bonitez Lozano? )
    • Appt @ 8am but showed up @ 6pm - took notes/photos
    • submitted additional photos to insurance portal / shared damages list
    • "allow 10 days for report" ( workdays would put it @ 11/11 )
  • 10/09 - spoke with Mr. SaintCome and scheduled appt for 10/28
  • 10/06 - adjuster called and changed in portal ( Evans SaintCome )
    • returned call and left several voicemails
  • 10/01 - called adjuster assigned in portal ( Mick Kayat ) left message
  • 09/30 - "I don’t see your claim filed yet. Need me to file it for you?"
    • Claim filed # 40-P833-5X2 ( portal says filed on 9/29 )
    • Coverage: 400K dwelling, 300K personal property, 120K loss of use
    • Deductible: $4,005
  • 09/27 - Notified agent via text ( Brian Schoch )
    • agent responded "I will get the file claimed for you guys this morning"

Property

  • Food loss
  • Landscaping
    • Lawn back/side Shrubs ( from removal )
    • Dogwood/Cedar trees ( from removal )
    • Pavers/Edging ( from removal )
  • Driveway cracks from crane/saw trucks footing
  • Marvin’s mailbox / Marianne’s fence
  • Damaged tree removals
    • leaning tree(s) removed ( not covered )

Loss of Use

  • ( 09/30 -> 10/04 ) Power loss - work
  • ( 10/28 ) Off work all day for adjuster appointment snafu
  • ( 11/5 -> ??? ) Bedroom / Office / Master Bath

Reps

Brian Schoch - State Farm - 864-223-1077 https://www.statefarm.com/agent/us/sc/greenwood/brian-schoch-26hpz1ys000 https://brianschoch.com
License - SC-3612609

Adjuster - Jonathan Benitez Torres - 884-445-8430

:::info 24/12/09 - I compiled a simpler version from our insurance company's Claims Summary Report so that we could more easily compare them item to item with our contractor's estimates & invoices. :::

Insurance Claim Totals

**Summary** **Time & Materials**
Line Item Total 12,589.48 Material 2,960.98
Tax 207.27 Labor 9,804.46
Subtotal 12,796.75 Equipment 1,200.15
Laundry & D/C Tax 0.58 Miscellaneous 8.25
**RCV** Replacement Cost Value 12,797.33 Subtotal 13,973.84
Less Depreciation (Including Taxes) (2,044.36) Material Sales Tax 207.27
Less Deductible (2,620.64) Laundry & D/C Tax 0.58
**Net** Actual Cash Value Payment **$8,132.33** Total **ACV** Actual Cost Value **14,181.69**

Insurance Reimbursement vs. Contractor Costs

Tree Removal

**Insurance** **Contractor**
Tree Removal -
Tree - removal and disposal
Materials 2,239.44 Materials
Labor 1,165.92 Labor
Line Items 39-40 **3,405.36** JMP Construction **6750.00**
Difference: **3344.64**

Landscaping

**Insurance** **Contractor**
Landscaping -
**note:** 20,000 coverage in our policy but nothing in claim settlement. Lost a lot of turf and shrubbery. Some of it due to heavy equipment ( not sure if covered ) Will replant & re-sod/seed.
Materials Materials
Labor Labor
Line Items - **0.00** Contractor(s)

Demolition

**Insurance** **Contractor**
Demolition -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Roof

**Insurance** **Contractor**
Roof -
**note:** contractor noted that he saw nothing in the settlement regarding engineered trusses 🛑 and pointed out the both sides of the top roof will need to be replaced. Will be writing up quote.
Materials 493.54 Materials
Labor 4,259.46 Labor
Line Items 1-4 **4,753.00** Contractor(s)

Insulation

**Insurance** **Contractor**
Insulation -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Siding

**Insurance** **Contractor**
Siding-
**note:** cedar siding - about 40-60ft needs to be replaced
Materials 1.20 🛑 Materials
Labor 204.50 Labor
Line Items - Contractor(s)

Soffit, Fascia, & Gutter

**Insurance** **Contractor**
Soffit, Fascia, & Gutter -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Windows

**Insurance** **Contractor**
Windows -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Doors

**Insurance** **Contractor**
Doors -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Drywall

**Insurance** **Contractor**
Drywall -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Paint

**Insurance** **Contractor**
Paint -
Materials Materials
Labor Labor
Line Items - Contractor(s)

Flooring

**Insurance** **Contractor**
Flooring -
**note:** there is water damage to the subflooring beneath the carpet that the adjuster didn't note or look for. Also will need to redo the entire carpet upstairs to match.
Materials Materials
Labor Labor
Line Items - Contractor(s)