til/notes/house/helene-issues.md

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title: Issues image: https://davidawindham.com/wha/helene-1.jpg

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Issues

We've had some hiccups along the way, so I just wanted to start list of issues we've had with the general contractor and sub contractors so they're not forgotten when we need to reference them.

Punch List

Exterior

• rear upper deck & railings
  • deck light
• caps on doubled 2x12s
  • was told they would be caulked to look like 4x12s
• insulation and pipes in crawlspace
• proper drainage pipes on hot water heater
• chimney seal, cap, & wrap
• gutters left metal intact from previous gutters
  • leaving visable gaps under the shingles that are large enough that small critters could enter the attic.
• missing downspouts on gutters
• hole in gutter to right of entrance
• water dripping along wood under upper gutter.
• leaking downspout connector entrance
• painting in spots
• front doors - were measured but not follow up

Interior

• missing closet lights
• hvac ductwork
• damaged sliding doors
• broken hardware on bifold doors
• door hardware for bedroom
• missing foot boards and crown molding
• crooked wall in bedroom corner
• lots of bad drywall work
  • tape marks in ceiling
• sliding door not caulked
• broken shower wand tube
• downstairs ceiling repair from two separate leaks and jackhammer cracking
• downstairs bathroom paint
• bathtub not properly installed
  • slides around
• no backsplash or water proofing on the wall of bathtub
• white caulk on bathtub faucet
• paint on tile floor
• cracked floor trim from carpet puller

Management

• Timeliness
  • slow pace - some contractors will work for just a couple of hours a day for a week.
  • took over a year to complete the project
• General contractor has only been by the site once to check up on work
  • after the trusses were installed
• Assistant to GC has only been on site to check on work five times
  • once was after a leak
• Not much supervision of subs
• Communication lackluster
  • Inconsistent notice of subcontractors arriving onsite
  • sometimes no notice and sometimes just 15 minute notice
• Broken Sewer Line
  • blowout line crushed by one of the haul off trucks or the lift equipment
• Subcontractors
  • contractor shit in our backyard - dog was eating something and noticed the roll of toilet paper
  • contractors peeing in our driveway
  • contractor puked in the yard because he came hungover
  • left food trash in buckets upstairs that caused am indoor bug infestation
• had to drive over to GA to confirm quartz because couldn't get what was promised
• didn't communicate the schluter was horizontal and not vertical
• didn't fix cut drywall in downstairs bathroom for quite some time
  • left it open and we taped the piece back into it
• had contractors on site past normal working hours
• Contractor fishing in pond putting fish in bucket
• Requested payment before work was completed
  • saying that you had 'had a lot of money' out there
• promised to charge costs on materials
• no accountability on the arrival or departure times of subs.

Craftsmanship

• studio left without hardware for three months
• leaking seal on pipe that ran into the wall and stained the ceiling on the floor below in both the den and downstairs bathroom
• hot water install mixed with cold water so we didn't have cold water for a couple days
• covered existing electrical outlets
• didn't seal off area of drywall sanding
  • no ventilation or air treatment
• installed tile inset the wrong direction
• left hvac ducts unpatched for months. I finally patched them.
• poured water under the house instead of piping it out
• left a pile of debris in the yard for three months
• left the old sliding door in the yard for a month
• we personally hauled off several loads of trash
• popcorn ceiling has visible seam
• drywall not consistent or square in spots
  • dropping drywall at hvac intake
  • not square where the corners meet
  • didn't use the waterproof type throughout the bathroom
  • made patches where it should have been an entire board replaced
  • only partial bathroom in water resistant
• ripped out a closet that didn't need to be removed
• threw away good materials and unnecessary demo
  • duct vents, bi-fold doors
• broke glass into the yard by tossing shower doors over the ledge
• didn't plug the two HVAC vents that were ducted into the closed ceiling
• found a previously split truss just one truss back from what was installed
• left the extra truss in our yard for nine months
• didn't patch the ceiling until months after the trusses installed
  • $600 heating cost to heat ceiling area
• don't clean up after work
  • trash/food in yard, nails/metal in bushes
• paint on window hardware
• paint on tile floor
• had to repaint and drywall because of poor work
• didn't install backing support for grab bar
• spilled a heavy amount of paint thinner into the subfloor which then permeated the house for a week causing headaches and eye irritation. So potent that any heating element like our oven on the first floor gave off a lighter fluid smell for a week.
• put the new carpet down before the contractors had finished the other work

Billing

• quotes and invoicing incomplete
  • requested payment before work was completed
  • no discussion of invoicing changes